Agency Terms & Conditions

QMH TECHNOLOGIES LTD T/A London Gatwick Taxi Hire

We,QMH TECHNOLOGIES LTD >, a company registered in England & Wales (Reg# 13506378), registered address 10-16 Tiller Road, London, England, E14 8PX.

It is client responsibility to make sure all the details (Name, email address, contact number, number of passengers, Laguages, Pickup and drop address, date and time etc.) added in the booking form are correct.

In case of cancellation before 12 hours to pick-up time; 5% transaction charge will be deducted and remaining amount will be refunded within 2 to 3 working days.

In case of cancellation within less than 12 hours to pick-up time; paid amount will not be refundable. (The payment will be refunded even cancellation is within 12 hours to pick- up time in case of flight cancellation and with the provision of evidence)

All our prices are fixed there will be no effect on price after making the final booking. The advertised price may be change from time to time but it will not effect on confirmed bookings. The price of the confirmed booking remains same.

If you have any special requests, please let us know at the time of booking. We will pass on all such requests to the Supplier/Principal, but we can't guarantee that they will be met and we will have no liability to you if they are not. Note that our Suppliers/Principals will arrange child / baby seats if requested whenever possible.

It is client responsibility to select the appropriate vehicle. The images of the vehicle make and model shown on the quotation page are for illustration and guidance purpose only.

Estimated journey time arranged on booking form is as per normal condition and current road conditions such as traffic, accident etc. may change this time.

While making your booking with us we will arrange for you to enter into a contract with the Licenced Supplier. You will receive the confirmation directly from the Licenced supplier shortly after booking detailing all term and condition. Your booking with us is subject to these Agency Terms and Conditions and the specific terms and conditions of the relevant Licenced Supplier you contract with.

We are entitled, on behalf of the Licenced Supplier, to refuse any order placed by you. We do not guarantee to successfully allocate a Licenced Supplier to every booking request. In the unlikely event that we are unable to allocate a Licenced Supplier to your booking request we will email you to advise you as soon as possible.

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Frequently Asked Questions

Q. Did you provide advance reservations?

Ans. Yes, we accept reservations in advance.

Q. Do you have any pet-friendly vehicles?

Ans. Yes, we have pet-friendly vehicles available.

Q. Do you ask people for their flight numbers?

Ans. Yes, we ask travellers for their flight numbers.

Q. Do you send Booking confirmation?

Ans. Yes we send booking confirmation via email and WhatsApp as well.

Q. By which means do you collect the payment service from the customer?

Ans. We take payments from customers via secure payment channels.

Q. Do you present customers with a quote?

Ans. Yes, we offer quotations to our customers.

Q. Do you work on a monetary basis?

Ans. No, we don’t work on a monetary basis, we allow customers to pay at least 50 %.

Our Clients Testimonials

Professional drivers

This service was wonderful, such kind and gracious drivers, saved time and money using this service!
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Reliable

First time using airport cabs and wasn’t disappointed.
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Very nice & excellent service

Very nice transfer service. Excellent service and the driver will do the utmost to help you.
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Neat & clean cabs

 Everything was fine and the cabs are also good and clean.
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outstanding

The service provided by BAC was outstanding.
star star star star star

Great & excellent

Your service was great and on time... The driver was very nice. Excellent service. Very pleasant driver. Would use it again.
star star star star star

Easy & secure

Easy and secure to order, and very precise. Very convenient transport and quite cheap
star star star star star

Very efficient

Great service. We arrived late at night and wanted to make sure we had a cab to our hotel. The driver arrived on time and was courteous. Very efficient. Would highly recommend it to others.
star star star star star

Very friendly drivers

Fast, time, and luxury cab... very friendly driver. Great service!
star star star star star

Best drivers

We were very pleased with the service. The driver was waiting for us when we arrived and got us promptly to our hotel.
star star star star star

Service & drivers

Your service was great and on time. The driver was very nice.
star star star star star

Cheaper than others

Great service, really flexible right up to the journey date, and a lot cheaper than 'airport shuttle services. Marco was really helpful throughout.
star star star star star

Polite staff

Excellent service. My driver was waiting at Arrivals for me with a clear sign. He was very polite and friendly and drove me with no delay.
star star star star star

professional team

We needed to transport 7 people for a special celebration and the people carrier was excellent. Clean and fresh smelling with a professional driver.
star star star star star

Responsible drivers

The driver was waiting in the arrival building at the airport. Nice cab and the price was reasonable.
star star star star star

recommend

Will use and recommend them in the future!
star star star star star

good experience

Very good experience and will be used again should the occasion arise.
star star star star star

English speaking driver

The driver was so nice and thank goodness we understand English. I think it would have been nice if we were asked if we needed an English-speaking driver though.
star star star star star

Top quality

Amazing service. Top quality cab and driver…
star star star star star

Excellent for family & friends

The service was excellent - thank you. My driver was waiting at Arrivals for me with a clear sign. He introduced himself, was very polite and friendly, and drove me to my hotel with no delay. I will be pleased to recommend this service to my family and friends.
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